Supervision

"Applying Knowledge to Go Beyond Staying Afloat"

In today’s business, the supervisor or team leader is the main link between the organization’s goals and the people who are responsible for the daily activities that make those goals a reality. Because of the necessary and integral role that this position plays, it is obvious that good supervisors and team leaders are key to the success of any organization.

Three Essential Elements

Attitude Development: Attitude is the basis of all individual behavior. The effectiveness of a supervisor or team leader will depend on their behavior in a given situation. Improved results and productivity begins by developing the attitudes that govern the person’s behavior.

Behavior Management Skills: A supervisor or a team leader not only sets goals but also needs to determine how they will be achieved, what obstacles must be overcome in the process, and the time line necessary. The Supervisory process provides a proven goal accomplishment model that can be immediately applied to any organization.

Goal Accomplishment: Better than 50% of a supervisor’s or team leader’s time is spent managing other people. To be effective in this role, it is important that the individual develop the skills necessary to effectively communicate and maximize productivity.

Critical Issues Covered Within This Process

• The Roles and Functions of a Successful Supervisor/Team Leader

• Effective Organizational & Personal Goal Setting

• Developing Confidence

• Managing and Controlling Use of Time

• Understanding Human Needs

• Motivating Improved Performance

• Creating an Environment for Growth

• The Art of Listening

• Taking Corrective Action

• Delegation

• Decision Making

• Problem Solving

“Supervisory development is a process that makes supervisor and team leadership development not only possible, but also eminently profitable.”

The Results are Measurable

• Dynamic Teams

• Lowered the Costs of Doing Business

• Strengthened Individual

• Motivation to Perform

• Increased Revenues

• Increased Profitability

• Added Value to Processes