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Our approach is to build quality into the business and operating processes
by taking out variability and/or non-value-added steps depending upon the symptoms. This approach minimizes errors and greatly
reduces the amount of steps, time and costs. Dollars fall to the bottom line and it happens quickly.
"Knowing that change is never easy, we focus on
results, use appropriate tools, and just-in-time training."
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"...if your customers can’t see the difference,
what has been achieved?"
When variations in a process are causing problems, we use root cause
analysis to produce more consistent results. When excessive time, lack of flexibility, high costs, or lack of successful process
outcomes are creating undesirable results we will look to eliminate non-value added steps.
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